Frequently Asked Questions

1. What type of products does MAXORA LIQUIDATION sell?

We sell wholesale liquidation inventory including overstock, shelf pulls, customer returns, refurbished goods, and mixed-condition merchandise. Products are typically sold in pallets or bulk lots.


2. Are the products brand new?

Inventory condition varies depending on the lot. Some pallets may contain brand-new overstock items, while others may include shelf pulls or customer returns. Product condition is described in each listing when available.


3. Do you provide manifests?

Yes, manifests are provided when available. However, manifests are for reference purposes and minor variances in quantity or condition may occur due to the nature of liquidation inventory.


4. Can I buy individual items?

No. We specialize in wholesale bulk sales. Inventory is sold by pallet, lot, or large-volume quantities.


5. Do you ship nationwide in the United States?

Yes. We ship across the United States using certified freight carriers and parcel delivery services.


6. Do you offer international shipping?

International shipping may be available upon request. Buyers are responsible for customs duties, import taxes, and any country-specific fees.


7. How long does shipping take?

Orders are processed within 1–3 business days. Delivery typically takes:

  • 3–7 business days for domestic parcel shipments

  • 5–10 business days for pallet freight shipments
    Shipping times are estimates and not guaranteed.


8. When does responsibility for the shipment transfer to the buyer?

Risk of loss transfers to the buyer once the merchandise is handed to the shipping carrier.


9. What payment methods do you accept?

We accept secure payments through approved processors such as major credit/debit cards and authorized online payment platforms.


10. Do you accept returns?

Due to the wholesale liquidation nature of our business, most sales are final. Please review our Refund & Returns Policy for detailed conditions.


11. Can I cancel my order?

Orders may only be canceled before they are processed or shipped. Once prepared or dispatched, orders cannot be canceled.


12. Are shipping costs refundable?

No. Shipping and freight charges are non-refundable once the order has been shipped.


13. What should I do if my pallet arrives damaged?

Inspect your shipment immediately upon delivery. If visible damage is present:

  • Note it on the delivery receipt

  • Take clear photos

  • Contact us within 48 hours

Failure to report within 48 hours may void claim eligibility.


14. Do your products include manufacturer warranties?

Unless specifically stated, most liquidation items do not include manufacturer warranties.


15. Is buying liquidation inventory profitable?

Profitability depends on your resale strategy, marketplace, pricing model, and inventory management. MAXORA LIQUIDATION does not guarantee resale profits but provides bulk inventory at competitive wholesale pricing to support margin opportunities.

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