1. Order Processing Time
All orders are processed within 1–3 business days after full payment confirmation.
Orders are processed Monday through Friday (excluding U.S. federal holidays).
Large pallet or bulk orders may require additional handling time (3–5 business days).
Customers will receive an order confirmation email once payment is successful.
Once your order has shipped, you will receive tracking information via email.
2. Shipping Methods
MAXORA LIQUIDATION ships through reputable carriers, including but not limited to:
Major freight carriers (LTL Freight)
UPS
FedEx
USPS
Other certified logistics providers
Shipping method depends on order size, weight, and destination.
3. Estimated Delivery Time
Estimated delivery timelines:
Domestic U.S. Standard Shipping: 3–7 business days
Freight / Pallet Deliveries: 5–10 business days
International Shipping (if applicable): 7–21 business days
Delivery times are estimates and are not guaranteed.
4. Shipping Rates
Shipping costs are calculated at checkout based on:
Order weight
Dimensions
Delivery location
Freight classification
Customers are responsible for all shipping charges unless otherwise stated in writing.
Shipping fees are non-refundable.
5. Freight & Pallet Deliveries
For pallet and freight shipments:
Customer must provide accurate commercial or residential delivery information.
Liftgate service must be requested if required.
The customer must inspect the shipment upon delivery.
If visible damage is present:
Note the damage on the delivery receipt before signing.
Take clear photos immediately.
Notify us within 48 hours.
Failure to report freight damage within 48 hours may void claim eligibility.
6. Risk of Loss
All shipments become the responsibility of the customer once transferred to the carrier.
MAXORA LIQUIDATION is not liable for:
Carrier delays
Weather-related delays
Lost or stolen packages after confirmed delivery
Incorrect shipping information provided by the customer
7. International Shipping
If international shipping is available:
Customers are responsible for customs duties, import taxes, and fees.
Delivery timelines vary based on destination country and customs clearance.
We are not responsible for customs delays.
8. Incorrect Address
If a customer provides an incorrect address:
Additional shipping fees may apply.
Orders returned due to incorrect address may incur a restocking fee.
9. Order Tracking
Tracking details will be sent via email once the order has shipped. If you do not receive tracking within the stated processing time, please contact us.
10. Shipping Restrictions
We reserve the right to:
Refuse shipment to high-risk regions
Cancel orders flagged for fraud review
Limit bulk shipments to certain locations